Question 1

Can you assess for ADHD?

Accepted Answer

Our psychologists offer ADHD assessments. An assessment usually includes talking with you, gathering information from home and school, and observing your child. We walk you through what’s involved first.

Question 2

Do you prescribe medication?

Accepted Answer

No. We’re a therapy service, so we don’t prescribe medication. That’s a conversation for your GP or paediatrician. We focus on practical strategies and are happy to work alongside your child’s medical team.

Question 3

How can therapy help with ADHD?

Accepted Answer

We help children build strategies for focus, organisation and managing big feelings, and we work with families and schools so those strategies fit real life.

Question 4

Which therapists help with ADHD?

Accepted Answer

Psychology supports assessment, emotional regulation and confidence; occupational therapy helps with organisation, routines, movement and sensory needs, and participation at school.

Question 5

Do we need a diagnosis to start?

Accepted Answer

No. We can support your child’s attention, regulation and everyday routines based on how they’re going, with or without a diagnosis.

Question 6

How can we support our child at home?

Accepted Answer

Break instructions into one or two steps, build in movement breaks between focused tasks, use visual timers and checklists, and notice and name effort, not just results.

Question 7

Can you support our child at school?

Accepted Answer

Yes. We can share practical strategies for focus, organisation and participation, and work alongside teachers where helpful.

Question 8

Does ADHD often come with other differences?

Accepted Answer

It can overlap with sensory differences, anxiety or learning needs. Our team looks at the whole picture and tailors support to your child.

Question 9

Can we use NDIS or Medicare for ADHD support?

Accepted Answer

Self- and plan-managed NDIS participants are welcome, and a GP Mental Health Treatment Plan may provide a Medicare rebate for psychology. Ask us and we’ll help you work it out.

Question 10

How do we get started?

Accepted Answer

Send a referral or get in touch. We’ll talk through your concerns and whether an assessment, therapy, or both would help.

Question 11

What assessments do you offer?

Accepted Answer

We offer autism, ADHD and cognitive/learning assessments, as well as speech, language and communication assessments and occupational therapy and sensory assessments. Assessments happen across our disciplines, not just psychology.

Question 12

Which clinician does the assessment?

Accepted Answer

It depends on the type. Psychologists lead autism, ADHD and cognitive assessments; speech pathologists assess speech and language; occupational therapists assess sensory and functional skills. We match your child with the right clinician.

Question 13

What does an assessment involve?

Accepted Answer

Usually several sessions: talking with you about your child’s development, gathering information from home and school, and observing your child. We explain each step before we begin.

Question 14

Do we need a referral for an assessment?

Accepted Answer

No referral is needed to get started privately. A GP referral and care plan may help if you’d like to access a Medicare rebate.

Question 15

Do you need a diagnosis before an assessment?

Accepted Answer

No. An assessment is often how families seek a clearer picture in the first place. We’ll talk through what you’re hoping to understand and which assessment fits.

Question 16

Will we get a report?

Accepted Answer

Yes. You’ll receive a written report with the findings and practical recommendations you can share with your child’s school, GP or support team.

Question 17

Can an assessment help with school support or funding?

Accepted Answer

Yes. Assessment reports can support school adjustments and funding applications. Tell us what you need the report for and we’ll make sure it’s useful.

Question 18

Do assessments give a diagnosis?

Accepted Answer

Where relevant, our qualified clinicians can provide a diagnosis as part of an assessment. We’ll explain up front what a particular assessment can and can’t tell you.

Question 19

How should we prepare?

Accepted Answer

Bring any earlier reports and jot down what you’re noticing at home, and share anything from kinder or school. There’s nothing your child needs to study or prepare for.

Question 20

How do we book an assessment?

Accepted Answer

Send a referral or get in touch, and our team will talk through your concerns, recommend the right assessment, and match you with the right clinician.

Question 21

Do we need a diagnosis before starting therapy?

Accepted Answer

No. You don’t need a diagnosis to start. We can support your child based on how they’re going day to day. If you’d like a clearer picture, we can also talk about an autism assessment.

Question 22

What does an autism assessment involve?

Accepted Answer

An assessment involves several sessions, including talking with you about your child’s development and observing your child. We explain each step and talk through what the findings mean for support.

Question 23

Is your therapy neurodiversity-affirming?

Accepted Answer

Yes. Our goal is to support your child’s quality of life and help them take part in what matters to them, not to change who they are. Where it helps, we adapt the environment to suit your child.

Question 24

Which therapists support autistic children?

Accepted Answer

Often a team: speech pathology for communication, occupational therapy for sensory and daily-living skills, and psychology for wellbeing, understanding and assessment.

Question 25

Can you help with communication, including AAC?

Accepted Answer

Yes. We support communication on your child’s terms, including spoken language and AAC where it helps, and social communication through play.

Question 26

Can you help with sensory differences?

Accepted Answer

Yes. Our OTs understand your child’s sensory profile and build sensory strategies into everyday routines to help them feel calmer and more in control.

Question 27

How can we support our autistic child at home?

Accepted Answer

Keep routines predictable and give a heads-up before changes, use visual supports, follow your child’s interests, and build in sensory breaks around busy activities.

Question 28

Can you support our child at school or kinder?

Accepted Answer

Yes. We can work in schools, kinders and childcare, and share practical strategies with educators so support continues across your child’s day.

Question 29

Can we use NDIS funding for autism support?

Accepted Answer

Self-managed and plan-managed NDIS participants are welcome (we can’t invoice agency-managed plans). Our admin team can help you understand how to use your funding.

Question 30

How do we get started?

Accepted Answer

Send a referral or get in touch. We’ll talk through your child’s strengths and needs and the best next step, whether that’s therapy, an assessment, or both.

Question 31

Do you accept NDIS?

Accepted Answer

We warmly welcome self-managed and plan-managed NDIS participants. We’re not an NDIS-registered provider, so we’re unable to invoice agency-managed (NDIA-managed) plans.

Question 32

What’s the difference for self- and plan-managed families?

Accepted Answer

If you’re self-managed we invoice you and you claim through the NDIS portal. If you’re plan-managed, send us your plan manager’s details and we invoice them directly.

Question 33

Do private health funds cover therapy?

Accepted Answer

Your health fund may reimburse part of the fee depending on your level of extras cover. Check with your fund which therapies (speech pathology, occupational therapy or psychology) are included.

Question 34

Do we need a diagnosis to start?

Accepted Answer

No. You don’t need a diagnosis to begin therapy with us. We can support your child based on how they’re going day to day.

Question 35

How does invoicing and payment work?

Accepted Answer

We’ll confirm fees and how payment works before your first session, and our admin team can walk you through the options that fit your family.

Question 36

What’s your cancellation policy?

Accepted Answer

Cancellations need 48 hours’ notice (business days). Late cancellations and missed appointments are charged at the full session fee. We’ll explain this clearly when you book.

Question 37

I’m not sure what funding we’re eligible for. Can you help?

Accepted Answer

Yes. Try our quick “Can we help you?” checker for a guide, or call our admin team and we’ll talk you through NDIS, Medicare and private options.

Question 38

Will you help with reports for funding?

Accepted Answer

Our therapists can prepare reports and letters to support your child’s goals and funding where needed. Ask us about what’s involved.

Question 39

Do I need a referral to see you?

Accepted Answer

You don't always need a referral to get started with Scribble. You can refer online or get in touch, and our team will help you take the next step. GP and paediatrician referrals are welcome too.

Question 40

How do I get started?

Accepted Answer

The easiest way is to refer online, or contact our team. We'll talk through your concerns and match your child with the right therapist.

Question 41

What happens in the first session?

Accepted Answer

The first session is a relaxed, play-based catch-up so we can get to know your child and understand your goals as a family.

Question 42

What ages do you work with?

Accepted Answer

We support children and adolescents, both neurotypical and neurodivergent.

Question 43

What does an occupational therapist help with?

Accepted Answer

Our OTs build the everyday skills that help children take part: fine motor and handwriting, sensory processing and regulation, self-care, coordination, play and school readiness.

Question 44

What is sensory processing, and can you help?

Accepted Answer

Sensory processing is how a child takes in and responds to the world: sounds, textures, movement and more. Our OTs understand your child’s sensory profile and build simple strategies into daily routines.

Question 45

Can OT help with handwriting and fine motor skills?

Accepted Answer

Yes. Fine motor skills, pencil grip and handwriting are common OT goals, built through playful, practical activities.

Question 46

Can OT help with self-care like dressing, toileting or mealtimes?

Accepted Answer

Yes. Our OTs support the everyday routines that matter (dressing, toileting, mealtimes and sleep) in a way that suits your child and family.

Question 47

Can OT help my child at school?

Accepted Answer

Yes. We support participation, regulation and everyday routines at school, and can work alongside teachers and share practical strategies.

Question 48

Do we need a diagnosis or referral to see an OT?

Accepted Answer

No diagnosis or referral is needed to start privately. A GP care plan may help if you’d like to access a Medicare rebate.

Question 49

What happens in an OT session?

Accepted Answer

Sessions are play-based and tailored to your child’s goals. We might work on movement, fine motor skills, sensory strategies or daily routines, and coach you to continue at home.

Question 50

What are sensory strategies?

Accepted Answer

They’re simple, practical adjustments (calming input, movement breaks, quiet spaces, or preparing your child before busy places) woven into everyday routines so they can settle and take part.

Question 51

How can I support my child’s OT goals at home?

Accepted Answer

Notice what settles your child and what tips them over, build in movement and sensory breaks, keep routines predictable, and practise everyday skills through play.

Question 52

Do you offer occupational therapy via telehealth?

Accepted Answer

Yes. Many OT goals can be supported over secure video with a parent nearby, and we’ll let you know when in-person sessions would suit better.

Question 53

What does a child psychologist help with?

Accepted Answer

Our psychologists support emotional wellbeing, worries and anxiety, behaviour and regulation, confidence, friendships and social skills, and thinking, attention and learning.

Question 54

Do you provide assessments?

Accepted Answer

Yes. We offer autism, ADHD and cognitive/learning assessments to help you and your child’s team understand their strengths and support needs.

Question 55

What does an assessment involve?

Accepted Answer

Assessments usually take several sessions, including talking with you, gathering information from home and school, and observing your child. We explain each step before we begin.

Question 56

Do you prescribe medication?

Accepted Answer

No. We’re a therapy service and don’t prescribe medication. That’s a conversation for your GP or paediatrician. We’re happy to work alongside your child’s medical team.

Question 57

Can I get a Medicare rebate for psychology?

Accepted Answer

A GP Mental Health Treatment Plan may provide a partial Medicare rebate for psychology sessions. Your GP can let you know if your child is eligible.

Question 58

Do we need a referral to see a psychologist?

Accepted Answer

No referral is needed to start privately. A GP Mental Health Treatment Plan is needed if you’d like to access a Medicare rebate.

Question 59

What happens in a psychology session?

Accepted Answer

Sessions are warm and often play- or activity-based. We help your child understand and manage feelings, build confidence and skills, and we involve you as a family.

Question 60

Can psychology help with behaviour?

Accepted Answer

Yes. We look at what’s behind behaviour and build practical, respectful strategies for regulation and everyday routines, working with families and schools.

Question 61

Is what my child shares kept private?

Accepted Answer

We create a safe, confidential space for your child while keeping you involved as a parent. We’ll explain how we balance your child’s privacy with keeping you informed.

Question 62

How do we get started with psychology or an assessment?

Accepted Answer

Send a referral or get in touch, and our team will talk through your concerns, what an assessment or sessions involve, and the next step.

Question 63

Does my child need a diagnosis for sensory support?

Accepted Answer

No. A child doesn’t need a diagnosis for sensory support to help. Our occupational therapists can understand your child’s sensory preferences and build simple strategies into everyday routines.

Question 64

Which therapist helps with sensory processing?

Accepted Answer

Occupational therapists lead sensory support. Where sensory overwhelm links to worry or big feelings, our psychologists can help too.

Questions, answered

Ready to take the next step?

Questions, answered

Frequently asked questions

Can you assess for ADHD?

Do you prescribe medication?

How can therapy help with ADHD?

Which therapists help with ADHD?

Do we need a diagnosis to start?

How can we support our child at home?

Can you support our child at school?

Does ADHD often come with other differences?

Can we use NDIS or Medicare for ADHD support?

How do we get started?

What assessments do you offer?

Which clinician does the assessment?

What does an assessment involve?

Do we need a referral for an assessment?

Do you need a diagnosis before an assessment?

Will we get a report?

Can an assessment help with school support or funding?

Do assessments give a diagnosis?

How should we prepare?

How do we book an assessment?

Do we need a diagnosis before starting therapy?

What does an autism assessment involve?

Is your therapy neurodiversity-affirming?

Which therapists support autistic children?

Can you help with communication, including AAC?

Can you help with sensory differences?

How can we support our autistic child at home?

Can you support our child at school or kinder?

Can we use NDIS funding for autism support?

How do we get started?

Do you accept NDIS?

What’s the difference for self- and plan-managed families?

Do private health funds cover therapy?

Do we need a diagnosis to start?

How does invoicing and payment work?

What’s your cancellation policy?

I’m not sure what funding we’re eligible for. Can you help?

Will you help with reports for funding?

Do I need a referral to see you?

How do I get started?

What happens in the first session?

What ages do you work with?

What does an occupational therapist help with?

What is sensory processing, and can you help?

Can OT help with handwriting and fine motor skills?

Can OT help with self-care like dressing, toileting or mealtimes?

Can OT help my child at school?

Do we need a diagnosis or referral to see an OT?

What happens in an OT session?

What are sensory strategies?

How can I support my child’s OT goals at home?

Do you offer occupational therapy via telehealth?

What does a child psychologist help with?

Do you provide assessments?

What does an assessment involve?

Do you prescribe medication?

Can I get a Medicare rebate for psychology?

Do we need a referral to see a psychologist?

What happens in a psychology session?

Can psychology help with behaviour?

Is what my child shares kept private?

How do we get started with psychology or an assessment?

Does my child need a diagnosis for sensory support?

Which therapist helps with sensory processing?

What are sensory strategies?

What’s the difference between sensory seeking and avoiding?

Is sensory processing linked to autism or ADHD?

Can you help with mealtimes or fussy eating?

My child struggles with clothing, haircuts or grooming. Can you help?

Can you support sensory needs at school?

How can we help our child regulate at home?

How do we get started with sensory support?

Where are your clinics?

Do you come to us, or offer telehealth?

How do I get started?

What happens at the first session?

How long are sessions?

Can I stay with my child during sessions?